At Hampstead Flowers, we believe that every customer should be able to experience the joy of ordering beautiful flowers online. Our commitment to accessibility ensures that all Hampstead residents and customers, irrespective of ability, can navigate and enjoy our website with ease. We continuously strive to provide an inclusive online environment, upholding the principles of equal access for everyone.
Our website is designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognised standards guide us in making our site accessible to users with a wide range of disabilities. From visual and auditory impairments to mobility and cognitive challenges, our platform aims to address the diverse needs of all Hampstead Flowers customers. By adhering to these guidelines, we help ensure that ordering flowers online is a simple, convenient, and enjoyable experience for everyone in the Hampstead community.
To support customers who rely on assistive technologies, the Hampstead Flowers website is built to be compatible with the most popular screen readers. Our site structure incorporates semantic HTML, appropriate labels, and clear alt text for all images. These elements provide meaningful navigation cues and context, helping customers who use screen readers to order their Hampstead Flowers with confidence and independence.
We understand the importance of clear visual presentation for many of our customers. To this end, Hampstead Flowers features a high-contrast design. Strong colour differentiation, readable font sizes, and intuitive layouts all contribute to a visually accessible experience. We ensure that key information—such as flower types, prices, availability, and checkout options—is easy to find and read, supporting customers with varying vision levels in completing their online orders with ease.
Recognising that every individual's needs are unique, our site also offers certain customisation options to enhance accessibility. Customers may be able to adjust text sizes or use their own browser's settings to suit their preferences. We advise using the accessibility tools built into most modern browsers and operating systems to further improve your browsing experience.
Accessibility is not a one-off project, but an ongoing commitment at Hampstead Flowers. We regularly review our website and online ordering process, working with both accessibility consultants and feedback from our own Hampstead community. Our team remains proactive in addressing any barriers and implementing the latest best practices to create a welcoming environment for all customers.
Your feedback is invaluable in helping us provide the best accessible Hampstead Flowers experience possible. If you encounter any difficulties using our website, or have suggestions for further improvements, we encourage you to contact our support team directly. We are dedicated to resolving any accessibility issues promptly and use your input to enhance accessibility for all of Hampstead.
Our vision is to make beautiful flowers accessible to everyone, regardless of ability. By centring accessibility in our online presence, we ensure that every Hampstead customer can order stunning floral arrangements for delivery, celebration, or remembrance—quickly and effortlessly. Thank you for choosing Hampstead Flowers and supporting our commitment to inclusivity.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
